Privacy Policy for Hanok Bapsang (한옥밥상)
At Hanok Bapsang, we are committed to protecting the privacy of our customers and visitors to our online platform. This Privacy Policy outlines the types of information we may collect from you when you interact with our services, how we use that information, and your rights concerning your personal data. We comply with applicable data protection laws, including the Personal Information Protection Act (PIPA) in Republic of Korea.
1. Information We Collect
We collect various types of information to provide and improve our traditional Korean dining experience, including:
- Personal Information Provided by You: This includes information you provide when making a reservation, booking a private dining room, requesting catering services, or communicating with us. This may include your name, contact number, email address, and specific dietary requirements or seating preferences.
- Transaction Information: Details related to your orders for dining, private events, or catering, including payment information (note: we do not store full payment card details; these are processed securely by third-party payment processors).
- Usage Data: Information about how you interact with our online platform, such as IP address, browser type, pages visited, and time spent on our site. This helps us understand user behavior and improve our service.
- Communications: Records of your correspondence with us, including inquiries, feedback, and customer service requests.
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To process your reservations, manage private dining bookings, fulfill catering requests, and provide you with authentic regional dishes and a curated selection of Korean alcoholic beverages.
- Communication: To send you confirmations, updates about your bookings, respond to your inquiries, and provide customer support.
- Service Improvement: To understand and analyze how our services are used, personalize your experience, and develop new features for our online platform.
- Marketing (with Consent): With your explicit consent, we may send you promotional emails about special offers, new menu items, or upcoming events at Hanok Bapsang. You can opt out of these communications at any time.
- Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and protect our rights and the rights of our customers.
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information in limited circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., reservation systems, payment processors, IT support). These providers are contractually obligated to protect your data and only use it for the purposes for which it was disclosed.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the business assets.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encryption, and restricted access to data. Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights
Under applicable data protection laws, you have certain rights regarding your personal data:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information.
- Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal information, subject to certain legal exceptions.
- Right to Object: You have the right to object to the processing of your personal information in certain circumstances.
- Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below.
6. Third-Party Links
Our online platform may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "last updated" date. We encourage you to review this Privacy Policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Hanok Bapsang (한옥밥상)
12-5 Samcheong-ro, Jongno-gu, Seoul,
Republic of Korea, 03062